Ambulatory Pediatrics
Volume 2, Issue 2 , Pages 93-99 , March 2002

Specialty Referrals Made During Telephone Conversations With Parents: A Study From the Pediatric Research in Office Settings Network

  • Gordon B. Glade, MD

      Affiliations

    • Corresponding Author InformationAddress correspondence to Gordon B. Glade, MD, 120 N 1220 E No. 3, American Fork, UT 84003
    • ,
  • Christopher B. Forrest, MD, PhD

      Affiliations

    • From the Pediatric Research in Office Settings (PROS), Center for Child Health Research, American Academy of Pediatrics, Elk Grove Village, Ill (Drs Glade and Wasserman and Ms Baker and Bocian); the Department of Pediatrics, University of Utah School of Medicine, Salt Lake City, Utah (Dr Glade); the Department of Health Care Policy and Management, Johns Hopkins School of Public Health, Baltimore, Md (Drs Forrest and Starfield); and the Department of Pediatrics, University of Vermont College of Medicine, Burlington, Vt (Dr Wasserman) Dr Glade is in private practice in American Fork, Utah
    • ,
  • Barbara Starfield, MD, MPH

      Affiliations

    • From the Pediatric Research in Office Settings (PROS), Center for Child Health Research, American Academy of Pediatrics, Elk Grove Village, Ill (Drs Glade and Wasserman and Ms Baker and Bocian); the Department of Pediatrics, University of Utah School of Medicine, Salt Lake City, Utah (Dr Glade); the Department of Health Care Policy and Management, Johns Hopkins School of Public Health, Baltimore, Md (Drs Forrest and Starfield); and the Department of Pediatrics, University of Vermont College of Medicine, Burlington, Vt (Dr Wasserman) Dr Glade is in private practice in American Fork, Utah
    • ,
  • Alison E. Baker, MS

      Affiliations

    • From the Pediatric Research in Office Settings (PROS), Center for Child Health Research, American Academy of Pediatrics, Elk Grove Village, Ill (Drs Glade and Wasserman and Ms Baker and Bocian); the Department of Pediatrics, University of Utah School of Medicine, Salt Lake City, Utah (Dr Glade); the Department of Health Care Policy and Management, Johns Hopkins School of Public Health, Baltimore, Md (Drs Forrest and Starfield); and the Department of Pediatrics, University of Vermont College of Medicine, Burlington, Vt (Dr Wasserman) Dr Glade is in private practice in American Fork, Utah
    • ,
  • Alison B. Bocian, MS

      Affiliations

    • From the Pediatric Research in Office Settings (PROS), Center for Child Health Research, American Academy of Pediatrics, Elk Grove Village, Ill (Drs Glade and Wasserman and Ms Baker and Bocian); the Department of Pediatrics, University of Utah School of Medicine, Salt Lake City, Utah (Dr Glade); the Department of Health Care Policy and Management, Johns Hopkins School of Public Health, Baltimore, Md (Drs Forrest and Starfield); and the Department of Pediatrics, University of Vermont College of Medicine, Burlington, Vt (Dr Wasserman) Dr Glade is in private practice in American Fork, Utah
    • ,
  • Richard C. Wasserman, MD, MPH

      Affiliations

    • From the Pediatric Research in Office Settings (PROS), Center for Child Health Research, American Academy of Pediatrics, Elk Grove Village, Ill (Drs Glade and Wasserman and Ms Baker and Bocian); the Department of Pediatrics, University of Utah School of Medicine, Salt Lake City, Utah (Dr Glade); the Department of Health Care Policy and Management, Johns Hopkins School of Public Health, Baltimore, Md (Drs Forrest and Starfield); and the Department of Pediatrics, University of Vermont College of Medicine, Burlington, Vt (Dr Wasserman) Dr Glade is in private practice in American Fork, Utah

Received 11 April 2001 ,Accepted 5 December 2001.

REFERENCES 

  1. Radecki SE , Neville RE , Girard RA . Telephone patient management by primary care physicians . Med Care . 1989;27:817–822
  2. Fosarelli P , Schmitt B . Telephone dissatisfaction in pediatric practice: Denver and Baltimore . Pediatrics . 1987;80:28–31
  3. Bergman AB , Dassel SW , Wedgwood RJ . Time-motion study of practicing pediatricians . Pediatrics . 1966;38(2 pt 1):254–263
  4. Poole SR , Glade G . Cost-efficient telephone care during pediatric office hours . Pediatr Ann . 2001;30:256–265
  5. Forrest CB , Glade GB , Baker AE , et al.   The pediatric primary-specialty care interface: how pediatricians refer children and adolescents to specialty care . Arch Pediatr Adolesc Med . 1999;153:705–714
  6. Strasser PH , Levy JC , Lamb GA , Rosekrans J . Controlled clinical trial of pediatric telephone protocols . Pediatrics . 1979;64:553–557
  7. Perrin EC , Goodman HC . Telephone management of acute pediatric illnesses . N Engl J Med . 1978;298:130–135
  8. Curtis P , Talbot A . The telephone in primary care . J Community Health . 1981;6:194–203
  9. Gorrell RL . Taming the terrible telephone . Physician's Manage . 1978;18:40–44
  10. Wasserman RC , Slora EJ , Bocian AB , et al.   Pediatric Research in Office Settings (PROS): a national practice-based research network to improve children's health care . Pediatrics . 1998;102:1350–1357
  11. Forrest CB , Glade GB , Baker AE , et al.   Coordination of specialty referrals and physician satisfaction with referral care . Arch Pediatr Adolesc Med . 2000;154:499–506
  12. Hosmer DW , Lemeshow S . Applied Logistic Regression . New York, NY: John Wiley & Sons; 1989;
  13. Forrest CB , Glade GB , Starfield BS , et al.   Gatekeeping and referral of children and adolescents to specialty care . Pediatrics . 1999;104:28–34
  14. Gritzer L , Stapleton FB , Wright L , Wedgwood RJ . Telephone assessment of illness by practicing pediatricians . J Pediatr . 1976;88:880–882

 Presented in part at the Pediatric Academic Societies' annual meeting, New Orleans, La, May 4, 1998.

PII: S1530-1567(05)60089-5

doi: 10.1367/1539-4409(2002)002<0093:SRMDTC>2.0.CO;2

Ambulatory Pediatrics
Volume 2, Issue 2 , Pages 93-99 , March 2002

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